1. Superior, professional training: We are very familiar with S001, the IICRC minimum standards of correct carpet cleaning. Many
firms are not. The minimum standards require pre-spraying of carpets, and
we do this. Some firms do not, and do one-step "cleaning", which does not
clean as thoroughly. The minimum standards also require proper and
thorough grooming of the cleaned carpets. Many firms ignore this step. We
groom carpets carefully and thoroughly.
2. We use all natural cleaning products by Bi-O-Kleen that are safe
and effective. Many firms do not or are unwilling to spend a little more
on them and consequently use harsh, toxic chemicals. The Host Dry
Carpet Cleaning system uses organic sponges. Teddy Bear says
3. We trim pulled
yarns, fibers sticking up at edges, and minor burns; we remove gum and
wax. We trim individual fibers that are color damaged. Some firms don't
know how to do these things, or else they don't bother.
4. We know how to
remove Kool Aid and many ink stains. Some firms don't know, or don't
bother to go to the trouble. We often can recolor small bleach stains at
no cost. No one else does, that we know of, in this area.
5. We have on our
staff a Certified Master Textile Cleaner.
Many firms do not bother to invest in certified training for their
personnel. Because of our extensive training, we tend to know more ways of
getting out a variety of soil types than the average cleaner. For example,
we do a better job with pet stains and odors than most other firms,
because of our technical knowledge.
TBCC belongs to the North Central
Connecticut Chamber of Commerce and The New England Institute of
Restoration and Cleaning. We are certified by The Institute of Inspection,
Cleaning and Restoration Certification. Our involvement with local,
regional and National business associations is a sign of our commitment to
our profession, our community and ethical business practices. Many firms
do not make the effort.
Guaranteed. We follow up our visit with a quality assurance
contract, and cheerfully return as soon as possible if any touch-up work
is needed or requested. Few other firms do.
8. We use
state-of-the-art cleaning systems. We offer different cleaning systems for
different cleaning situations. This only makes good sense. Our self contained
truck-mounted system vents outside and the waste water is safely released at a water treatment facility. We keep our equipment clean
and in good working order to ensure optimum performance. Amazingly, not
all firms do.
9. We guarantee the
effectiveness of DuPont Teflon Advanced® protective overspray for a
minimum of twelve months after application, with a promise of free spot
cleaning if the carpet owner cannot remove any soiling problem easily and
successfully. Simply put, the buck stops here at Teddy Bear Carpet Care.
No one else offers any guarantee like this.
10. We enjoy the
confidence of six different area carpet retailers, who recommend us to
their customers because of the consistent high quality and skill of our
work. Their customers are usually very grateful to have received the
Thank you for considering
Teddy Bear Carpet Care!